Lightbridge Communications Corporation (LCC) BO Engineers Jobs Vacancies

Lightbridge
Communications Corporation (LCC), is a Tech Mahindra Company. In Feb. 2015 LCC
was acquired and is now part of Tech Mahindra’s Network Services. Tech Mahindra
is a USD 3.4 billion company providing services to 649 global customers
including Fortune 500 companies, employing 100,000+ professionals across 51
countries. Today, Tech Mahindra is the largest independent, technology agnostic
services company offering comprehensive services spanning the entire network
life-cycle.

We
are recruiting to fill the position below:

Job
Title: BO
Engineer
Location: Nigeria

Job
Description

Ensure
all agreed contractual and non contractual performance KPI’s are reported
and delivered as per the HU Business model.
Setup
up and ensure conducting Weekly governance management setup with customer
and addressing all issues in issue log as per Agreed timelines
Procatively
making improvement / Handling plans for:

All
KPI’s not meeting the SLA/WLA’s ,
Handling
of special events ,
Regulatory
performance and guideline adhearence.
Network
Security implementation

Daily
monitoring of the networks
Taking
corrective action accordingly.
Ensure
standardisation of processes and cganges as agreed with the customer
incorporated, educated and complied to by circle and NOC teams
Provide
technical support to circle for TX related issues from Customer and NOC
Sharing findings of other circle issues.
Co-ordinate
with TAC for the resolution of circle issues.
Ensure
preventive maintenance.
Checking
repeated outages.
Implementation
of audit tracker
Provide
support to circle team and ensure getting timely KPI outage, SLA and site
signoff.
Ensure
Spare parts availability through customer and SPMS department in circles.
Formulate
the competence development guideline for the MS Radio Ops delivery X.