Terms of Reference for a Website Designand Maintenance

ARCT
– RUHUKA
Association
Rwandaise des Conseillers en Traumatisme
Tel.:
(+250)
0787104307                  
P.O. Box 717, Kigali
Email:
arctrwanda@gmail.com
Website: www.arctruhuka.org
Terms
of Reference for a Website Designand Maintenance
  1. BACKGROUND
    TO ARCT – RUHUKA
ARCT-
Ruhuka is National Organization professional Trauma Counselors formed in 1998
and officially registered as non-governmental organization in 2004, under the
ministerial decree no 97/11 of 28th July 2007, and is legally registered by
Rwanda Governance Board with a Certificate of Compliance on the 12/09/2013.
The
organization evolved from a trauma counseling program implemented by Trocaire,
an Irish Charity Organization. The Organization initial members consisted of 13
ladies trained in therapeutic trauma counseling by Trocaire in 1995. The
organization was formed in the aftermath of the 1994 divesting war and genocide
of Tutsi with the vision of a Rwanda where all people have access to integrated
mental health services. Its mission is to lead the development and application
of innovative psychosocial approaches to mental health services and strengthen professional
capacity in understanding, treating and preventing mental health problems.
The
organization has since grown from 13 to 115 members, of whom 65 being active
members. The primary focus is to support survivors of trauma, through
integrated services for trauma prevention, care, and healing to facilitate
peace building and development. To deliver its mission, the organization set
out to professionalize trauma counseling by training counselors, Community
Psychosocial Workers (CPWs) and setting and maintaining professional standards
through clinical supervision among other activities.
  1. OBJECTIVES
  • Increasing
    the number of professionals in trauma counseling (management and healing)
    through training of technical counselors and psychosocial community workers.
  • Maintaining
    professional standards of counselors and psychosocial community workers by
    offering regular clinical supervision support.
  • Ensure
    permanent quality counseling services at different community levels
  • To
    intervene in traumatic  crisis situations
  • Conducting
    researches in order to highlight the influencing factors of psychological
    trauma and sensitizing people on prevention strategies.
  • Collaborate
    nationally, regionally and internationally with other institutions dealing
    with mental health, human development, peace and reconciliation and
    reintegration for sustainable developement.
  • Capacity
    building and supporting to other institutions intervening in psychosocial
    services.
III.
PROGRAMS
ARCT-RUHUKA
has four major holistic and complementary programs in which it implements its
activities;
1.
Training program: This program aims at increasing quantity, improving quality,
capacities and competencies of Technical interveners (Counsellors and Community
Psychosocial Workers) in psychological trauma at different levels in the
community. ARCT-Ruhuka offers five specific major types of training;
  • Training
    of Technical Counsellors:  This has a duration of one year 6 modules
    of 2 weeks each and 2 months interval for practice after each module.
  • Training
    of Community Psychosocial Workers
10
days theory and 3 months practice.
  • Training
    of trainers, Clinical supervisors and Peer to peer support
For
a duration of 10 days theory.
  • Much
    as HIV/AIDS and SGBV are integral part of the above trainings, due to many
    requests and demand for specific response to some issues, ARCT-Ruhuka has
    designed  well integrated module for the following;
  1. Curriculum
    for  Professional counsellors
  2. Training
    module for Training of Trainers and Clinical Supervisors 
  3. An
    Integrated training module for Community Psychosocial workers
  4. Counselling
    and clinical supervision program: This program ensures provision of
    quality counselling services at  all levels by;
    • Offering
      permanent, quality and professional counselling services to individual,
      couples, families , groups and crisis intervention (in cases of
      disasters, accidents…  ) both at national and provincial levels .
    • Maintaining
      professional ethics and standards through organized regular clinical
      supervision support of counsellors and psychosocial community workers in
      the field.
    • ARCT
      – Ruhuka also organise and facilitate retreats for personal development,
      Stress management and team building for institutions and any groups of
      people on request.
    • Re
      enforce technical skills of ARCT-Ruhuka Professional Counsellors and
      Community Psychosocial Workers (CPWs)
  5. Information
    Education and Communication (IEC) /Advocacy Program:
This
is a supporting program that helps the organization to:
  • Acquire
    appropriate mechanisms for sensitization to raise population awareness on
    psychological trauma, other mental health issues and advocating for the
    victims.
  • Developing
    and conducting research, documentation and communication mechanisms and
    sharing
    information on trauma and organization activities.
  1. Institutional
    capacity building Program:
This
program aims at ensuring proper mechanisms and strategies for coordination of
activities within the organization.
  • Putting
    in place mechanisms and efficient tools for mobilization and management of
    organisation resources.
  • Strengthening
    the quality and competencies of members and staff in specific areas.
  • Building
    capacities of young institutions that work on psychosocial issues.
  • Developing
    mechanisms for sustainability and creating better strategic partnership
    with internal and external actors.
IV:
Back ground to the Assignment
ARCT-Ruhuka
had a website but  it’s  not operating at the moment , it is in this
regard that ARCT TUHUKAwith support from GIZ-Zfdis looking for a well-qualified
web designer for its organization that fulfils the following criteria:
  • Must
    be a qualified and experienced web design firm or individual;
  • Must
    work on diverse type  of work;
  • Must
    deliver Service guarantees;
  • Technology
    service provision;
  • Reference,
    etc.
  1. WEBSITE
    DESIGN  AND MAINTENANCE
III.1.
Generalities
The
Websiteshould be very attractive, easy to access and might be update regularly,
clear and concise content. The web site should ensure the increase of
visibility of ARCT RUHUKA due to the content attraction.
III.2.
Classification
The
website is intended to be dynamic and non-complex, with .org domain to
store data as follow: Photos, reports, adverts, articles etc.  The
website   would be classified in the secondclass category­(Noncomplex
website).
III.3.
Categorization
The
website is categorized as dynamic organizational website with unlimited hosting
space.
III.4.
Domain Name
The
website domain name must be dot org (.org) hosted at a very secure and trusted
web server
III.5.
Web Content Management System (CMS)
Preferably,
the website should be dotted with SPIP as its Content Management System. This
content might be enabled with an admin console and webmail system (to
enable creation and management of internal emails from the organization’
domain), Eg: example@arctruhuka.org
III.6.
Programming Languages
The
website should be made of a mix of different programming language: HTML, PHP,
CSS and JavaScript.
III.7.
Website Homepage Disposal
All
important information should be displayed on front/homepage in manner that once
opened should be viewed separately (on its own webpage). The website is intent
to have as few Menus as possible but systematically arranged to enable easy
submenu access. All useful social media have to be linked to the homepage. It
should however provide a webmail portal to enable an internal communication
via website or outlook
.
III.8.
Staff training and maintenance
The
web designer will also provide at least 6 months of feeding (posting
information), web maintenance and training of ARCT-RUHUKA staff who will be in
charge of updating and the website.
III.9.
Qualifications
The
web designer must be experienced in Webs Design and qualified as IT
Professional
The
web designer must have a proof of Web design delivery Service shown
bycertificates from different clients.
III.10.
Application process and requirements
Interested
and qualified Individuals and /or firms are requested to applyby writing to the
Chairperson and submit thefollowing;
  1. Proposed 
    implementation plan of the assignment
  2. Technical
    offer and another for Financial offer
  3. At
    least 2Letters of completion of similar work
4.
Detailed Curriculum Vitae
Deadline
for deposit of submission or bidding documents is on 19/7/2016 at 10:00 am at
ARCT-RUHUKA, Head office in KIBAGABAGA near KIBAGABAGA Hospital. The bids
opening will be at the same date 19/07/2016 at 10:30 am by tender committee at
ARCT-RUHUKA meeting. 
Applications
should be in 2 copies of Technical and Financial offer ,1 being original.
  For any futherclarifications, please contact us on;Email:arctrwanda@gmail.com or Tél : (+250)
787104307
Done
at KIGALI, 08July 2016
KALIGIRWA
Annonciata
Legal
Representative

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