Liquid Telecom,Noc Engineer Jobs in Rwanda

putation in the east and southern Africa
region as a high – quality, value for money wholesale fibre network operator.
Liquid Telecom is literally a groundbreaking company, which is laying fibre all
over Africa, building the largest independent fibre network on the continent,
crossing borders where no fixed network existed before.

1. Job
   purpose

• The
  first level technical and administrative support to Live Networks of
  Liquid Telecoms Rwanda;
• The
  underlying local & international infrastructure and its supported technologies
• Insurance
  of optimal availability of clients services up to 99.9%.
• The
  main objective is to expeditiously identify, handle and resolve all
  Network outages and anomalies within the SLA.s.

1. Key
   duties and responsibilities: the key responsibilities consist mainly of:

• Network
  Monitoring proactively
• Fault
  Troubleshooting and Management
• Escalations
  Management
• Network
  Grooming
• Reporting
• Training

1. Education
   and Qualifications

• Degree
  in Electrical or Telecommunications engineering or its equivalent.
• Advanced
  Knowledge in  analogue and Digital systems ( Switching and
  Transmission
• Equipment
  training on any Digital Switching System or/ and Digital Transmission
  systems.
• Knowledge
  in Signalling Protocols.

• Understanding
  of IP networks and technology.
• Computer
  skills and ability to operate the Microsoft office applications.
• Basic
  understanding of the telecommunications environment. Appreciation of,
  CDMA, SDH, DWDM & MPLS, Voice and Data technologies.
• Enthusiasm
  and ability to demonstrate quick-thinking.
• Strong
  interpersonal and communication skills.
• Ability
  to coordinate multiple tasks efficiently.
• Willingness
  to work with minimum supervision, innovative and creative individual.
• Available
  to perform either day-time or night duties when required.
• Daily
  interaction with fellow NOC engineers, Senior NOC engineers, Team Leader,
  Liquid Telecoms NOCs,  2nd Line Engineers,  CC services, Field
  Operations Engineers, Planning & Implementation Engineers and Project
  Managers
• Interaction
  with Account Managers, Legal and Site Acquisition Officer on issues
  requiring their attention.
• Interaction
  with the Stores in requesting for Spares and recovered switches for
  re-deployment.
• Escalations
  to Team Leader, Senior NOC engineers and 2nd Line Engineers as required.

• Excellent
  fault resolution coordination with Field Operations & Support teams
  (Fiber Maintenance, Systems Maintenance and Contractors) related
  notifications every 30 min.
• Up-to-date
  and reliable representation of Network on NMS all the time.

1. Experience