BBOXX,Technician Trainer Jobs in Rwanda

JOB
DESCRIPTION – Technician Trainer
  1. Reports
    to:
    Systems
    & Process Manager
  2. Location:
    Distribution
    Centre
  3. Purpose:
    As
    BBOXX expands, we will be hiring large numbers of Shop Technicians. 
    This requires nearly constant training.  The Technician Trainer’s job
    will be to evaluate and train new Shop Technicians, and conduct refresher
    trainings for existing Shop Technicians
  4. Job’s
    Responsibilities
  • Manage
    the Shop Technician “assessment centre”
  • Conduct
    onboarding training for new Shop Technician recruits
  • Conduct
    regular refresher trainings for Shop Technicians
  • Manage
    training logistics for Shop Technician trainings
  • Coach
    Shop Technicians in the field as
    needed                                                                         
         
  1. Description
    of tasks
  • Conduct
    trainings on Intro to BBOXX, Installation, Repossession, and other Shop
    Technician duties for new recruits—both the initial recruits and those who
    make it through the first round of the Assessment Centre
  • Decide
    which Technician recruits move forward in the Assessment Centre
  • Manage
    logistics of the Assessment Centres and Technician Trainings, both for new
    hires and refreshers (venue hire, materials, petty cash, etc)
  • Adapt
    standard training material for the local context
    • Administer
      tests
    • Advise
      the Systems & Process Manager on training needs for Shop Technicians
    • Plan
      and organize refresher trainings
    • Manage
      petty cash during trainings according to the budget
    • Coach
      Shop Technicians in the field, providing real time feedback on
      installations and
      repossessions                                                 
  1. Person
    Specification
We’re
looking for a technician with some training ability, not a trainer with
some technical ability.  You have to be an expert in installations of
solar systems, customer education, and repossession.  Requirements are:
  • 6
    months work experience installing and repossessing solar systems.
     
    Likely you are already a Shop Technician for BBOXX or an equivalent role
    for one of our competitors.
  • Strong
    interpersonal and communication skills
    , and the
    ability to work effectively with a wide range of cultures in a diverse
    community
  • Exceptional
    organizational, time management, and execution skills.
     
    You have an uncanny ability to make sure things happen in the right way,
    on time.  You don’t let any detail slip by you – if a projector is
    not compatible with a laptop, you already know it and have a
    solution.  You know who needs to be where at what time, and stay on
    their case until they do it.  Tardiness is never tolerated—in
    yourself or others.
  • Teach
    and coach effectively.
      Whether presenting in front
    of a class, or sitting one-on-one with an individual student, you can help
    others learn.  Even more importantly you can coach others—you
    don’t just talk well, but can understand what is blocking someone and
    tailor your teaching to them.  Listening skills are important.
  • Ability
    to make effective and persuasive speeches and presentations.
     
    Whether talking with one person or 20, you can command their attention,
    involve the learners, and help them understand.
  • English
    – proficient in reading and writing.
     You don’t
    have to be 100% fluent, but you will need to translate English-language
    training materials into the local language.
  • A
    problem-solving, inquisitive attitude.
      You don’t
    accept when things don’t work or when you (or someone else) does not
    understand.  Instead, you seek to understand the cause of problems
    and find solutions.  You report problems to managers instead of
    waiting for them to find out.  You ask questions when you don’t
    understand.
  • You
    deliver and expect the best:
    At BBOXX we all want to deliver
    extraordinary work in order to bring the solar revolution. We also expect
    others to do the same. You should have stories when you over delivered in
    your career.
Deadline:Wednesday, 15th June,
2016at17.00 hours
How
to apply:
  1. Send
    your C.V. and cover letter to careers.rwanda@bboxx.co.uk
  2. Must
    put the position you are applying for in the subject line. Failure to do
    this, your application shall not be considered.
Only
Shortlisted candidates will be invited to interview.

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