CLOSE:
17/06/2016
17/06/2016
POSITION
TITLE:
Country Director
TITLE:
Country Director
COUNTRY
PROGRAM
Rwanda
PROGRAM
Rwanda
RESPONSIBLE
TO:
Director of Program Management
TO:
Director of Program Management
STATUS: Full Time
SUPERVISORY
CAPACITY:
Finance Controller, Senior Program Coordinator, Operations Manager, Program
Quality Manager
CAPACITY:
Finance Controller, Senior Program Coordinator, Operations Manager, Program
Quality Manager
DEPARTMENT/COUNTRY
PROGRAM DESCRIPTION/MISSION:
PROGRAM DESCRIPTION/MISSION:
The
overall goal of ARC’s program in Rwanda is to improve the well-being and
self-reliance of the displaced refugee population from eastern DRC and Burundi
by ensuring the provision of basic services (adequate health care &
nutrition, shelter, water, sanitation & hygiene, HIV/AIDS prevention &
treatment), improving food security and enabling economic recovery in six
refugee camps located in Rwanda.
overall goal of ARC’s program in Rwanda is to improve the well-being and
self-reliance of the displaced refugee population from eastern DRC and Burundi
by ensuring the provision of basic services (adequate health care &
nutrition, shelter, water, sanitation & hygiene, HIV/AIDS prevention &
treatment), improving food security and enabling economic recovery in six
refugee camps located in Rwanda.
PRIMARY
PURPOSE OF THE POSITION:
PURPOSE OF THE POSITION:
Based
in Kigali, the Country Director is responsible for delivering high quality
programs, identifying new opportunities, and continuing to strengthen ARC’s
reputation for innovative programs. The Country Director is responsible for a
team of people that works with six camps and communities affected by
displacement to identify their needs and craft programs to address those needs.
The Country Director provides strategic leadership to the country to maintain a
high performing team, develop new grants and align strategy and implementation
activities. The Country Director also serves as the primary liaison with the
Director of Program Management in the Program Management Unit who work to ensure
rapid resolution of obstacles and links to the technical and program
development team in the Program Development and Quality Unit. The Country
Director needs to be a strategic thinker that embraces creative and innovative
programming.
in Kigali, the Country Director is responsible for delivering high quality
programs, identifying new opportunities, and continuing to strengthen ARC’s
reputation for innovative programs. The Country Director is responsible for a
team of people that works with six camps and communities affected by
displacement to identify their needs and craft programs to address those needs.
The Country Director provides strategic leadership to the country to maintain a
high performing team, develop new grants and align strategy and implementation
activities. The Country Director also serves as the primary liaison with the
Director of Program Management in the Program Management Unit who work to ensure
rapid resolution of obstacles and links to the technical and program
development team in the Program Development and Quality Unit. The Country
Director needs to be a strategic thinker that embraces creative and innovative
programming.
MAJOR
AREAS OF ACCOUNTABILITY
AREAS OF ACCOUNTABILITY
PRIMARY
DUTIES/RESPONSIBILITIES:
DUTIES/RESPONSIBILITIES:
Program
Management
Management
- Provide
leadership, guidance, and direction to a multi-cultural team of program
managers, operations staff, and finance staff.
- Provide
support to field and Kigali based management on assuring program targets
and quality standards are achieved, maintaining frequent communication
with ARC headquarters to promptly identify and resolve challenges.
- Revise
and restructure strategic plan as necessary with the teams buy-in.
- Implement
solid program management disciplines to ensure program effectiveness,
quality and innovation.
- Ensure
proper maintenance of procurement and inventory management systems
consistent with donor guidelines and ARC policies.
- Communicate
and oversee the establishment and implementation of program objectives,
activities, evaluations, and assessments.
- Ensure
that program teams have the necessary tools, resources, information, and
assistance to deliver services that meet or exceed internationally accepted
standards and protocols.
- Support
learning from success and failure, documenting best practices and
facilitating collaboration.
- Ensure
proper monitoring and evaluation of program activities and timely
submission of donor reports and other requirements/requests.
- Coordinate
all aspects of programming with other ARC programs and initiatives as
appropriate.
Program
Development
Development
- Lead
the development and achievement of country strategy and develop strong
revenue projections.
- Lead
new business and partnership development initiatives.
- Manage
staff to assess current and potential needs of refugees, host communities,
and other vulnerable populations.
- Manage
the design of new camp based and community-based initiatives that respond
to the evolving needs of displaced populations and affected communities,
particularly in an emergency but with an eye to phasing in future
development.
- Proactively
cultivate relationships with existing and new donors, analyzing the
funding environment and trends, and fostering a proactive approach to new
funding opportunities.
- Identify
new programs in the area and region and prepare assessment missions and
reports and develop new projects as needs and resources dictate.
- Develop
appropriate marketing and communications plan.
- Manage
staff responsible for collaborative proposal development process to ensure
proposals are strategically aligned, technically strong, achievable and
realistically budgeted.
- Manage
staff responsible for financial and narrative report writing and
submission to donors in a timely manner.
- Ensure
that team is monitoring burn rate and meeting monthly projections.
- Diversify
funding and develop key contacts with USAID and other major donors and
foundations.
- Build
and strengthen external relationships and represent ARC with donors, the
host government, international and national organizations; facilitate
partnerships with other organizations for programming and advocacy.
- Work
with in country team to build capacity of teams to write successful
proposals, providing training and coaching to increase the confidence and
skills of staff.
- Liaise
and promote cooperation with other agencies and governmental entities.
- Participate
in interagency and governmental meetings.
Administration
and Representation
and Representation
- Ensure
policies and protocols are carried out. Work to review, revise, and
develop new policies as needed in conjunction with HQ support.
- Monitor
the security situation and ensure security protocols and procedures are
followed.
- Monitor
and ensure that all administrative procedures are observed.
- Represent
the organization the beneficiaries, MIDIMAR, donors, private sector and
other required or desired entities.
- Work
with the legal counsel on pending cases as well as requesting support on
all legal matters.
Personnel
Management
Management
- Select,
hire, orient and mentor professional and productive international and
national staff.
- Ensure
staff is properly trained and performance expectations are clear.
- Review
and adjust organizational structure and job descriptions as needed to
provide clear work expectations and adequate resources for achieving
program goals including improved effectiveness and efficiencies.
- Conduct
annual performance reviews and support staff in their ongoing professional
development.
- Work
collaboratively with headquarters as needed to respond to and manage
employee and work environment issues. Ensure operating policies,
procedures, and communication protocols are clear and consistent.
- Strive
to maintain full staffing at all times; ensure staff are properly trained
on duties and expectations are clear; personnel files are current;
policies are current and implemented for expat and local staff; review,
approve and submit all staff timesheets prior to monthly payroll; conduct
performance assessments and provide coaching and feedback regularly and
appropriately.
Financial
Management
Management
- Develop
and monitor the annual operational budget and ensure timely management of
financial reporting, audit compliance, and cash flow.
- Monitor
all financial expenditures including burn rate, accounts payable, petty
cash, etc.
- Ensure
all fiscal controls and donor required policy controls are carried out.
- Provide
oversight of country program budgets and management of program spending.
- Anticipate
potential funding gaps, develop contingency plans, and closely monitor
costs to prevent uncovered program cost.
- Prepare
and submit activity reports to donors as well as monthly updates to
headquarters.
- Prepare
and forecast budgets and funding needs for the upcoming year.
- Oversee
cash management and recordkeeping in accordance with donor regulations.
- Ensure
financial reports are submitted in a timely manner. Prepare and submit
activity reports to Donors as well as monthly updates to headquarters.
Other
duties as required by DPM.
duties as required by DPM.
EDUCATION,
TECHNICAL SKILLS & KNOWLEDGE REQUIRED:
TECHNICAL SKILLS & KNOWLEDGE REQUIRED:
- Minimum
eight years with progressively responsible international management
experience, with good knowledge of the principal players, issues, policies
and trends in the international humanitarian arena.
- Knowledge
of the regional political and social conditions.
- Knowledge
and application of the relief to development continuum.
- Excellent
English writing skills; French/Kinyarwandan a plus
- Familiarity
with US government (BPRM, OFDA), DFID, UN, private, and multi-lateral
funders.
- Demonstrated
financial management experience with NGO’s. Demonstrated success in
program development, implementation, project monitoring and evaluation.
- Proven
strong negotiation skills.
- Ability
to manage a diverse team effectively, balance the interests of different
stakeholders and provide excellent leadership by maintaining a
constructive work environment and setting a positive example.
- Excellent
organizational, administrative and management skills.
- Ability
to prioritize multiple tasks and meet deadlines in a dynamic environment.
- Experience
working in protracted refugee situation and/or previous experience in
Rwanda a plus.
- Undergraduate
degree required. Masters degree preferred.
KEY
BEHAVIORS & ABILITIES:
BEHAVIORS & ABILITIES:
- Strong
leadership and management skills including strategy formation, process
improvement and team building.
- Commitment
to personally champion ARC’s program vision and mission and inspire others
to do the same.
- Has
worked in both an emergency and a development setting.
- Excellent
written and verbal communication, including effective presentation and
facilitation skills
- Excellent
strategic thinking, process management and problem solving skills
- Collaborative,
result-oriented management style.
- Initiative,
resourcefulness and innovation.
- Experience
in managing multi-cultural and multi-level (numerous offices) programs.
- Strong
participatory leadership and interpersonal skills. Ability to motivate
staff and lead a high performing team in a politically sensitive
environment.
- Strong
oral and written communications skills; strong computer skills.
- Fluency
in English required.
How
to apply:
to apply: