Account Executive Jobs in Rwanda

Job
Title: Account Executive
Department/Group:
Training
Current
Position Holder:
Location:
Kigali-Rwanda
Level/Grade:

Direct
Supervisor: GM
Job
Category: Executive

Current
Supervisor:

Travel
Required:

Contract
Type: Permanent

Role Profile
Position
Overview
An Account Executive is the bridge between the
company and clients and are the first point of contact for clients. Their
responsibility is to meet and exceed sales goals for an assigned portfolio of
accounts by promoting and selling training services through professional,
consultative sales techniques and long term relationships. You will also work
as part of a team and are required to ensure team success.
Role and Responsibilities
1.   
Sales & Revenue Collections
·        
Selling trainings  and meting sales and
collections targets, as set forth by the Sales Manager;
  • Maintain
    a healthy pipeline and to achieve  set targets;
·        
Give presentations, Seminars and briefings to
clients as and when required;
·        
Doing customer satisfaction survey and giving the
inputs to the Sales Manager;
·        
Analyzing the market trends based on customer
feedback and update Sales Manager about the same.
2.   
Customer Service & Client Relationships




  • Manage client relationships, including making
    telephone and face-to-face sales calls to current clients on a timely
    basis to uncover opportunities and advance the sales process;




  • Work
    with center staff to provide the necessary service required for ongoing
    customer satisfaction;




  • Contact
    customers through, but not limited to, phone calls, email, mailings, fax
    and seminars to communicate opportunities to extend initiatives with the
    company.




  • Use
    computer software tools to track client contact information, communicate
    with potential clients, and perform other sales-related functions.
3.   
Marketing initiatives and opportunities
·        
Collaborate
with Marketing and center support to facilitate new programs, messages,
campaigns, and offerings;
·        
Support
customer acquisition activities, including trade shows, email marketing, online
webinars and seminar events;
·        
Prepare
written presentations, proposals and price quotations.




4.    Portfolio
Management & Reporting




·         Managing your account portfolio,
including account prioritization, timely  outreach  to contacts
,current, complete and accurate account notes




·         Submitting an
accurate forecast to the Sales Manager or GM on a weekly basis




·         Submitting pipeline reports and
Daily, weekly and monthly sales reports as per the guidelines
Key Performance Indicators
  1. Achieve
    set goals and targets
  1.  
      Generating a strong and healthy pipeline
  1.  
      Quality of customer service
  1.  ‘Opportunity
    to win’ rate
Experience
Profile
·        
Bachelor’s
Degree
  • Minimum
    two (2) years successful direct sales experience in technology, training,
    or adjacent industries.




  • Demonstrated
    ability to build and maintain a strong sales pipeline.




  • Ability
    to sell in a team environment.




  • Must
    be able to learn computer software necessary to accomplish the
    administrative tasks required in position; word processor, contract
    manager, electronic mail package, and registration package.




  • Microsoft
    Dynamics CRM, a plus
Personal
Attributes
·        
Result
and solution oriented.
·        
Conscientious




  • Outstanding
    analytical, problem-solving skills, interpersonal and communication
    skills.




  • Excellent communication skills are required, both
    written and oral.




  • An effective
    communicator orally and written
·        
Savvy
relationship builder.
·        
Able to
utilize different Sales software tools such as CRM
Possible
Career Steps from this role (fill with direct supervisor)
  • Can take promotional
    steps into the following roles: Senior Account Executive 
    or  Sales Manager
     
    if the following skills and
    experience are demonstrated in current role:
o    Creating
new relationships and building pipelines
o    Managing
existing relationships effectively
o    Converting
opportunities to profitability
How to apply
Interested candidates should submit
their detailed CV to: rwandacareerdirections@gmail.com

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