Ref: HRJIC227
Jubilee Insurance was established in August
1937, as the first locally incorporated Insurance Company based in Mombasa in
1937. Jubilee Insurance has spread its sphere of influence throughout the
region to become the largest Composite insurer in East Africa, handling Life,
Pensions, general and Medical insurance. Today, Jubilee is the number one
insurer in East Africa with over 450,000 clients.
1937, as the first locally incorporated Insurance Company based in Mombasa in
1937. Jubilee Insurance has spread its sphere of influence throughout the
region to become the largest Composite insurer in East Africa, handling Life,
Pensions, general and Medical insurance. Today, Jubilee is the number one
insurer in East Africa with over 450,000 clients.
We currently have an exciting career
opportunity for Administrative Assistant. The post holders will report to the
Administration Officer and will be based in the Head Office.
opportunity for Administrative Assistant. The post holders will report to the
Administration Officer and will be based in the Head Office.
Role Purpose
- Answering all incoming calls, routing
the calls to the relevant department/ person. Following through with the
client for the required assistance if the person is not available while ensuring
customer service standards are maintained at all times.
Admin
Assistant Job Responsibilities
Assistant Job Responsibilities
- Answering and routing the company’s
incoming and outgoing calls promptly and in a professional manner - Following through with the client, if
the recipient is not available - Maintaining all records of calls made
through the switchboard indicating if official or personal - Reporting any telephone
malfunctioning to the IT department and Administration Officer. Ensuring
that the malfunctioning is attended to promptly to avoid disruption of
service - Maintaining the mobile phone
usage schedule, circulating and filing the bills, ensuring phone
recoveries are done, circulating landline usage and recoveries – when the
Administrative Assistant responsible for this job is away (Advise Payroll
Manager, copy to Head of Administration and Administration Officer
regarding any recoveries for personal calls) - Maintaining vehicle movement log
books for company and leased vehicles on a daily basis. Keeping up to date
files for leased vehicle movement - Reconciling the mileage for leased
vehicles. - Maintaining the overtime for drivers
assigned to Jubilee for leased vehicles - Preparing the taxi schedule – all
movements should be authorized by the relevant Heads of departments. Forwarding
the schedule to Administration department to attach to the invoice for
payment - Undertaking any other relevant tasks
as directed by the Administration Officer e.g. relieving other
Administrative Assistants.
Academic
Qualifications for Admin Assistant Job
Qualifications for Admin Assistant Job
- A minimum of Diploma in Secretarial
Studies and/or Business Administration - Certificate in Office Management–
added advantage - Proficient in the use of Microsoft
Office Suite and packages Functional Skills. - Office Management
- Interpersonal Skills
- Telephone operation Skills
- Negotiation Skills
- Customer Service
- Exploitation of Information
Technology - Honesty & integrity
- Relevant Experience Minimum of 3years
experience in a telephone/ switchboard operations in a busy commercial
organization
Click here to apply
