BBOXX Capital Rwanda,Shop Technician Jobs in Rwanda

The
Solar Revolution needs you!
BBOXX
Capital Rwanda wishes to recruit qualified and self-motivated staff to work in
the following position;
BBOXX is an international
company based in London leading the solar revolution across the developing
world.  Currently operating in 14 different countries BBOXX has already
electrified 325,000 people. 
W

e are aiming to make that number 20
million by the year 2020.  Unlike other off-grid solar providers, BBOXX
controls the whole process from design to manufacture to distribution and
financing.

JOB
DESCRIPTION – Shop Technicians
1.
Title:
Shop
Technician
2.
Reports to:
Retail
Supervisor
3.
Location
:
Shop and field (Anywhere in the Country)
4.
Purpose:
Install
products, offer amazing customer service and report
Regularly.
5.
Responsibilities:
  • Provide
    technical feedback on installations.
  • Provide
    technical feedback on product issues and recommendations for improvements
  • Ensure
    stock is in working order prior to installation
  • Ensure
    proper installation of the system and customer satisfaction.
  • Continuously
    improve the installation process
  • Diplomatically
    repossess from customers who are unable to pay
6.
Description of tasks:
  • Act
    as a technical expert during sales process
  • Carry
    out installations at clients’ homes
  • Teach
    customers about how solar works
  • Teach
    customers how to use BBOXX products
  • Set
    up the products and customers’ homes
  • Communicate
    any problems to the retail supervisors
  • Assist
    the retail supervisor with planning installations and repossession
    efficiently
  • Assist
    the retail supervisor with knowledge of the local area
  • Create
    a succession plan in the event that you are unable to report to work.
  • Troubleshoots
    clients’ complaints to avoid unnecessary repairs and streamline the work
    of the Repair technician during installation
  • Encourage
    customer to pay during a repossession
  • Repossess
    the system if required
  • Provides
    excellent customer service when dealing with customers
7.
Person Specification:
Desired
skills include:
  • A
    level Certificate in Electronics
  • Have
    a valid driving license ( Category ‘‘A’’)
  • Technical
    skills
  • Customer
    Service orientation
  • Self-motivated
    – feels responsible for the business’s success, and does not sit in the
    office waiting to be told what to do
  • Proficient
    at using computers for reporting
  • Resilience
    when faced with stress; Positive attitude and
    energy                               
  • Organized
    and stays on top of things;
  • Good
    communicator both up and down
  • Honest
  • A
    nice big BBOXX smile
Deadline:Monday, 25th April,
2016at17.00 hours
How
to apply:
  1. Send
    your C.V. and cover letter to careers.rwanda@bboxx.co.uk
  2. Must
    put the position you are applying for in the subject line. Failure to do
    this, your application shall not be considered.
Only
Shortlisted candidates will be invited to interview.

Leave a Reply

Your email address will not be published. Required fields are marked *