HOPE International,Senior Applications Specialist Jobs in Rwanda

Closing date: 11 Apr 2016

LOCATION: Kigali,
Rwanda
LEVEL: Professional
DEPARTMENT: Operations
REPORTS TO: Director of Technical Assistance
CATEGORY: Exempt, Full-Time, Expatriate or Local

FULL JOB SUMMARY
The senior applications specialist will

have responsibility for ensuring the
effective deployment and support of Temenos T24 and other banking applications
in HOPE’s network of microfinance institutions. This is accomplished through
enhancing the parameterization of T24 to support the needs of management teams,
fixing problems as they arise, training and equipping country level staff and
providing strategic advice on the use and configuration of banking
applications.

RESPONSIBILITIES
Promote and fulfill the mission and vision of HOPE International.
Equip Country Level T24 Specialists
• Provide training, advice and mentoring to country level T24 specialists
• Approach each problem with an attitude service and take every reasonable
opportunity to turn projects into teaching moments
Provide Effective Second Level Support
• Respond in a timely fashion to the real time support needs of programs,
resolving problems and minimizing disruption to banking services
• Provide proactive mitigation of potential problems by identifying system
risks and reconfiguring T24 to prevent either system malfunction or a mismatch
of system capabilities with program needs
• Learn and support Software Group’s UT Suite of products including the route
switch, mobile device and web based front end
Tactical Guidance
• Utilize expertise in T24 to lead the configuration and parameterization of
T24 in new deployments so as to maximize effectiveness of the system and ensure
that appropriate functionality is utilized
• Recommend improvements to existing T24 technical and business processes in
order to ensure the effective fulfillment of functional requirements
Strategic Advice
• Provide strategic advice to the Director of Technical Assistance on emerging
trends in Core Banking Systems to keep HOPE at the forefront of innovation
Center of Excellence
• Maintain expertise in recent releases of T24 MCB including R14 and R16 so as
to serve the HOPE Network as a center of excellence for T24 best practices and
functionality
Other
• Perform other technical assistance functions as necessary, including
responding to information requests from other departments

QUALIFICATIONS
• Personal confession of Christian faith and commitment to the mission and
vision of HOPE International.
• Bachelor’s degree in computer science or related field;
• 5-10 years of experience supporting T24 in commercial or microfinance banks;
• Strong organizational skills, including effective time management and
prioritization of competing demands/multiple deadlines;
• Excellent project management skills;
• Strong analytical and problem-solving skills;
• Ability to conduct comparative analysis and prepare recommendations for
presentation to senior leadership;
• Excellent cross cultural listening and communication skills;
• Experience with Excel and other Microsoft Office Suite products;
• Fluent in English;
• Proficiency in French preferred;
• Extended cross cultural living experience preferred

How to apply:

Apply online at: http://www.hopeinternational.org/get-involved/careers/

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