POSITION
ANNOUNCEMENT
ANNOUNCEMENT
Rwanda Country Programme, Kigali Rwanda
BACKGROUND:
Save the Children is the world’s
leading independent organisation for children. We work in 120 countries. We
work together, with partners, to inspire breakthroughs in the way the world
treats children and to achieve immediate and lasting change in their lives.
Save the Children works in thirteen districts in Rwanda with a current staff
complement of approximately 134 s
leading independent organisation for children. We work in 120 countries. We
work together, with partners, to inspire breakthroughs in the way the world
treats children and to achieve immediate and lasting change in their lives.
Save the Children works in thirteen districts in Rwanda with a current staff
complement of approximately 134 s
SC Rwanda Country Office seeks to
hire qualified, committed and experienced national to fill the
following position:
hire qualified, committed and experienced national to fill the
following position:
Position:
Information Technology Coordinator
Information Technology Coordinator
Place
of Work: |
Kigali
Country Office |
Reports
to:
Staff
directly reporting to this post:
Time
frame: |
Operations
Director
IT
Assistants for Kirehe
Open
|
Tentative start date:
15th April
2016
15th April
2016
CHILD SAFEGUARDING:
Level 3 – the responsibilities of the post
may require the post holder to have regular contact with or access to children
or young people.
may require the post holder to have regular contact with or access to children
or young people.
PURPOSE OF POSITION:
Responsible for overseeing all
information technology in Rwanda including all Field Offices under the Country
Office and ensure high delivery of IT services that enables efficient and
effective delivery of programs. This will include responding to IT related
business needs, supporting and coaching IT staff in Field Offices, overseeing
implementation of IT projects and acting as the in-country lead IT advisor to
the senior management.
information technology in Rwanda including all Field Offices under the Country
Office and ensure high delivery of IT services that enables efficient and
effective delivery of programs. This will include responding to IT related
business needs, supporting and coaching IT staff in Field Offices, overseeing
implementation of IT projects and acting as the in-country lead IT advisor to
the senior management.
KEY AREAS OF ACCOUNTABILITY:
IT Systems Management
Ensures implementation of ICT
strategies and new technologies.
strategies and new technologies.
- Compliance
with global IT standards, Policies and procedures for the CO technology
environment; - Leading
the development and implementation of ICT annual plan based on agreed
objectives and Standard Operating Procedures in ICT services; - Design
and implement a Disaster Recovery Plan for the CO with emphasis on data
storage, security and backup services. - Lead
IT initiatives, user awareness and compliance with Global Assurance
requirements. - Actively
participate in regional working groups for information and knowledge
sharing - Inspire
innovation through research and business partnering to make IT an enabler
for the achievement of SCI’s global strategy and for meeting local demand
for tools - Coach,
empower and build the IT team members for improved service delivery. - Partner
with Logistics in ensuring timely and value for money IT related purchases
are achieved while ensuring SLAs with service providers exists and are
adhered to. - Promote
a culture of documenting and sharing of best practices using knowledge
management tools and sharing monthly reports with the RO team and line
manager - Plan
and budget for all IT expenditure in consultation with the line manager
IT Support
- Ensure
use of Service Desk in all offices and provide support and technical
assistance to IT Assistants in resolving escalated issues. - Pro-actively
ensure ICT services are accessible and equipped with current hardware and
software either through research or engagement with regional and global
teams - Work
with others in preparing IT assets disposal when appropriate and Ensure
hardware is stripped and data secured before disposal
- Ensure
ICT inventory for the Rwanda Country Office is up to date and consolidated
in consultation with Logistics or Admin
IT Network Operations
- Ensure
optimal functioning of Internet link in all offices - Network
Infrastructure and technology implementation, network performance
management and participate in improvement planning - Managing
access controls for all network related services and resources.
IT Capacity Building
- Identify
user training needs through assessments and tailor appropriate responses - Conduct
IT staff capacity building through skills transfer - Training
material development for the country office
SKILLS AND BEHAVIOURS (our Values
in Practice)
in Practice)
Accountability:
- Holds
self-accountable for making decisions, managing resources efficiently,
achieving and role modelling Save the Children values - Holds
partners accountable to deliver on their responsibilities – giving them
the freedom to deliver in the best way they see fit, providing the
necessary development to improve performance and applying appropriate
consequences when results are not achieved
Ambition:
- Sets
ambitious and challenging goals for themselves and takes responsibility
for their own personal development - Future
orientated, thinks strategically and on a global scale
Collaboration:
- Approachable,
good listener, easy to talk to; builds and maintains effective
relationships with colleagues, members and external partners and
supporters - Values
diversity and different people’s perspectives, able to work
cross-culturally.
Creativity:
- Develops
and encourages new and innovative solutions - Cuts
away bureaucracy and encourages an entrepreneurial approach
Integrity:
- Honest,
encourages openness and transparency, builds trust and confidence - Displays
consistent excellent judgement
QUALIFICATIONS AND EXPERIENCE:
- Degree
or Advanced Information Technology Diploma from a reputable institution - Minimum
5 years’ experience in ICT Support. - Familiar
with all the day-to-day aspects of managing the IT needs of an
organisation, with specific areas of the role involving: familiarity with
Windows and MS Office Products, LAN/WAN infrastructures (routers, modems,
switches, etc.); trouble shooting and administering a Microsoft Windows
based network (LAN) and servers; good working knowledge of Windows server
and domain system configuration, antivirus software for workstations and
servers etc. - Good
communication skills and a strong positive attitude towards learning - Fluency
in written and spoken English - Previous
experience in an INGO is an advantage but not a requirement - Ability
and experience of training end users or staff
Commitment to Save the Children values.
Interested candidates should send an
application letter plus updated Curriculum Vitae in English, including 3 names
of professional referees to HR-Rwanda@savethechildren.org.
The deadline for receiving applications is 30th March 2016.
application letter plus updated Curriculum Vitae in English, including 3 names
of professional referees to HR-Rwanda@savethechildren.org.
The deadline for receiving applications is 30th March 2016.
*Note that only shortlisted
candidates will be contacted.