Save the Children,IT Coordinator Jobs in Rwanda

 POSITION
ANNOUNCEMENT
Rwanda Country Programme, Kigali Rwanda
 BACKGROUND:
Save the Children is the world’s
leading independent organisation for children. We work in 120 countries. We
work together, with partners, to inspire breakthroughs in the way the world
treats children and to achieve immediate and lasting change in their lives.
Save the Children works in thirteen districts in Rwanda with a current staff
complement of approximately 134 s

taff.

 SC Rwanda Country Office seeks to
hire qualified, committed and experienced national to fill the
following position: 
 Position:     
                     
                     
  Information Technology Coordinator
Place
of Work:
Kigali
Country Office
Reports
to:
Staff
directly reporting to this
 post:
Time
frame:                         
                                            
Operations
Director
IT
Assistants for Kirehe
Open
Tentative start date:     
                    15th April
2016
CHILD SAFEGUARDING:
Level 3 – the responsibilities of the post
may require the post holder to have regular contact with or access to children
or young people.
PURPOSE OF POSITION:
Responsible for overseeing all
information technology in Rwanda including all Field Offices under the Country
Office and ensure high delivery of IT services that enables efficient and
effective delivery of programs. This will include responding to IT related
business needs, supporting and coaching IT staff in Field Offices, overseeing
implementation of IT projects and acting as the in-country lead IT advisor to
the senior management. 
 KEY AREAS OF ACCOUNTABILITY:
 IT Systems Management
 Ensures implementation of ICT
strategies and new technologies.
  • Compliance
    with global IT standards, Policies and procedures for the CO technology
    environment;
  • Leading
    the development and implementation of ICT annual plan based on agreed
    objectives and Standard Operating Procedures in ICT services;
  • Design
    and implement a Disaster Recovery Plan for the CO with emphasis on data
    storage, security and backup services.
  • Lead
    IT initiatives, user awareness and compliance with Global Assurance
    requirements.
  • Actively
    participate in regional working groups for information and knowledge
    sharing
  • Inspire
    innovation through research and business partnering to make IT an enabler
    for the achievement of SCI’s global strategy and for meeting local demand
    for tools
  • Coach,
    empower and build the IT team members for improved service delivery.
  • Partner
    with Logistics in ensuring timely and value for money IT related purchases
    are achieved while ensuring SLAs with service providers exists and are
    adhered to.
  • Promote
    a culture of documenting and sharing of best practices using knowledge
    management tools and sharing monthly reports with the RO team and line
    manager
  • Plan
    and budget for all IT expenditure in consultation with the line manager
 IT Support
  • Ensure
    use of Service Desk in all offices and provide support and technical
    assistance to IT Assistants in resolving escalated issues.
  • Pro-actively
    ensure ICT services are accessible and equipped with current hardware and
    software either through research or engagement with regional and global
    teams
  • Work
    with others in preparing IT assets disposal when appropriate and Ensure
    hardware is stripped and data secured before disposal
  • Ensure
    ICT inventory for the Rwanda Country Office is up to date and consolidated
    in consultation with Logistics or Admin
IT Network Operations
  • Ensure
    optimal functioning of Internet link in all offices
  • Network
    Infrastructure and technology implementation, network performance
    management and participate in improvement planning
  • Managing
    access controls for all network related services and resources.
IT Capacity Building
  • Identify
    user training needs through assessments and tailor appropriate responses
  • Conduct
    IT staff capacity building through skills transfer
  • Training
    material development for the country office
SKILLS AND BEHAVIOURS (our Values
in Practice)
Accountability:
  • Holds
    self-accountable for making decisions, managing resources efficiently,
    achieving and role modelling Save the Children values
  • Holds
    partners accountable to deliver on their responsibilities – giving them
    the freedom to deliver in the best way they see fit, providing the
    necessary development to improve performance and applying appropriate
    consequences when results are not achieved
Ambition:
  • Sets
    ambitious and challenging goals for themselves and takes responsibility
    for their own personal development
  • Future
    orientated, thinks strategically and on a global scale
Collaboration:
  • Approachable,
    good listener, easy to talk to; builds and maintains effective
    relationships with colleagues, members and external partners and
    supporters
  • Values
    diversity and different people’s perspectives, able to work
    cross-culturally.
Creativity:
  • Develops
    and encourages new and innovative solutions
  • Cuts
    away bureaucracy and encourages an entrepreneurial approach
Integrity:
  • Honest,
    encourages openness and transparency, builds trust and confidence
  • Displays
    consistent excellent judgement
 QUALIFICATIONS AND EXPERIENCE:
  • Degree
    or Advanced Information Technology Diploma from a reputable institution
  • Minimum
    5 years’ experience in ICT Support.
  • Familiar
    with all the day-to-day aspects of managing the IT needs of an
    organisation, with specific areas of the role involving: familiarity with
    Windows and MS Office Products, LAN/WAN infrastructures (routers, modems,
    switches, etc.); trouble shooting and administering a Microsoft Windows
    based network (LAN) and servers; good working knowledge of Windows server
    and domain system configuration, antivirus software for workstations and
    servers etc.
  • Good
    communication skills and a strong positive attitude towards learning
  • Fluency
    in written and spoken English
  • Previous
    experience in an INGO is an advantage but not a requirement
  • Ability
    and experience of training end users or staff
Commitment to Save the Children values.
Interested candidates should send an
application letter plus updated Curriculum Vitae in English, including 3 names
of professional referees to HR-Rwanda@savethechildren.org.
The deadline for receiving applications is 30th March 2016.
         
              *Note that only shortlisted
candidates will be contacted. 

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