POSITION TITLE: Site
Manager – Mahama
COUNTRY PROGRAM: Rwanda
RESPONSIBLE TO: Senior Program Coordinat
or
STATUS: Full time Temporary
SUPERVISORY CAPACITY: Camp Staff
START DATE: Immediately, pending funding
LENGTH OF ASSIGNMENT: 6 to 9 months
COUNTRY PROGRAM
MISSION:
Following the 1994
genocide against the Tutsis in Rwanda, ARC established relief programs to rebuild
the country’s health structure and ease the repatriation of large numbers of
refugees who had fled the violence. Since then, ARC has been providing a
response to the emergency needs of war-affected populations fleeing eastern
Congo. ARC/Rwanda is active in all six of the current refugee camps in Rwanda
in the areas of shelter/infrastructure, WASH, health & nutrition, and
livelihoods. The overall aim of the program is to improve the well-being of
target populations by addressing their immediate humanitarian needs and
contributing to longer term self-reliance.
Presently,
pre-electoral tensions in Burundi and the recent announcement by incumbent
President Nkurunriza to seek a third term have caused thousands of Burundians
to seek shelter in neighboring countries. As of June 2, 2015, over 28,000
Burundian refugees had crossed the border into Rwanda (figure includes data
only for the reception centers and Mahama refugee camp), of which 75% are women
or children. This refugee influx requires rapid and urgent response from the
humanitarian community.
The Government of
Rwanda and UNHCR estimate that more refugees may come if the situation worsens
in Burundi. In Mahama camp, ARC is delivering life saving services to 24,000
refugees in the area of Shelters & Infrastructures, Health & Nutrition,
Emergency Livelihood interventions as well as Community Services. Basic
services and infrastructures have been established but there is need to
consolidate the response, improve standards and systems as well as prepare for
additional movement of population.
PRIMARY PURPOSE OF
THE POSITION
The Site Manager
provides leadership to ensure the smooth functioning of all ARC activities in
the Mahama camp. He/she is responsible for the management of all program
activities, operations and logistics, finance and administration and Human
resources in coordination with the country office. The Site Manager is
supervised by the Senior Program Coordinator and is accountable to the Country
Director.
This is a temporary
job assignment with the objective of building capacities of a locally hired
team to take over the management of the operation after the assignment period.
The Site Manager will be involved in recruiting, coaching, mentoring and
training his/her replacement in the last months of the contract.
MAJOR AREAS OF
ACCOUNTABILITY
PRIMARY
DUTIES/RESPONSIBILITIES
Program Management:
- Supervise
and manage ARC program activities in the camp. Responsible for development
and management of human resources. - Ensure
timely production and collection of work plans and reports of different
sectors both for internal use as well as for donors). - Liaise
with the Country Director, Senior Program Coordinator, Logistics Manager,
and Finance Controller for efficient utilization of all resources, as well
as facilitating fieldwork. - Represent
ARC in coordination and planning meetings at the local and, when
necessary, national level. - Liaise
with authorities, donors, refugee leaders and stakeholder at camp level. - Prepare
timely narrative reports for donors, government, HQ, and others as
required. - Monitor
the implementation of operations and sector activities according to the
budget of the camp’s programs. - Participate
in the development of new programs or expansion of existing programs. - Provide
leadership in the implementation for adequate monitoring and evaluation of
program activities and results.
Procurement/Supply
Chain Management
- Provides
daily oversight and supervision of the procurement function in Mahama. - Ensure
that all procurement procedures in Mahama are implemented and effectively
followed in compliance with the ARC policies and relevant donor
requirements. - Checks
and approves procurement paperwork, and ensure all required documents are
filed as required;
Operations,
Logistics and Administration:
- Manage
and supervise all human resources in the camp with support from HR
department with a special focus on the logistics and construction teams. - Provide
oversight on all financial and administrative matters in collaboration
with Finance department. - Provide
oversight of all supply chain management at camp level with support from
Logistics department including the whole procurement process, delivery of
supplies, accounting of physical assets, inventory and stock management of
all ARC equipment, property, vehicles and furnishings. - Perform
weekly cash counts and reconciliation. - Act as
security focal point for the Mahama camp and surrounding area and report
any incidents to the Country Director.
EDUCATION, TECHNICAL
SKILLS & KNOWLEDGE REQUIRED
- Master’s
degree in Management, Engineering, Development, International Relations,
Project Management, Social Sciences or any related field preferred. - Bachelor’s
degree in related field. - Minimum
of 5 years experience with development or relief organizations working in
complex emergency situations and/or refugee camp settings, including
refugees, returnees, displaced, vulnerable and/or war affected
populations. - Previous
experience overseeing procurement/supply chain management in a refugee
camp setting. - Previous
international work and life experience in and outside of Africa; - Experience
in managing emergency response in a refugee camp context. - Good
technical knowledge of camp management and the following programming
sectors: Shelter and Infrastructures, Emergency Food Security and
Livelihood, Health& Nutrition. - Familiarity
working with UNHCR and other UN agencies; - Fluency
in French is a plus. - Ability
to read, write and speak an excellent level of English. - Proficiency
in the use of computers and standard applications: Word and Excel etc.
KEY BEHAVIORS &
ABILITIES
- Strong
intercultural skills required. - Diplomatic
skills and strong abilities to resolve conflicts and build relations with
governmental partners and other stakeholders. - Tolerance
to uncertainty. - Capacity
to manage stress and live with basic conditions. - Participative
team leadership with capacity to listen and mobilize. - Result
oriented project management skills; - Strong
work ethics. - Demonstrated
organization and planning skills. - Strong
oral and written communication skills. - Team
player with strong leadership skills. - Computer
literate.