–
Contact Centre/Cloud
Management Consultancy. We have a unique way of running projects and
providing training and advice, so our clients get the best results with less
cost and risk. Each year we deliver over $1.7B of projects, train over
6500 people a
nd help some of Australia’s leading brands improve their PMOs.
In today’s complex business environment, successful projects are vital in
ensuring business success. As such, we are looking for a professional and
experienced Project Manager with extensive Infrastructure experience to join
our ever expanding Professional Services Team on a 3 month contract.
Based in Melbourne’s CBD this project is largely based around the rollout of a
Call Centre Cloud Solution.
To be considered for this position you will have previous experience working
for a Vendor and you will have participated in a wide scale technology
implementation, along with experience and strengths in the following;
5 + years’ experience as an Infrastructure Project Manager, including:
- Full
project life cycle delivery from initiation through planning to build,
test, implementation, migration and post implementation review - Cloud
and Contact/Call Centre experience is a must - Scope
of Work development and negotiation - Budget
management, cost control and forecast reporting - Schedule
development, resource planning & utilisation management - 3rd
party vendor scope definition, commercial negotiation & management - Governance;
minutes/actions/issues/risks/change requests/quality control &
management - Project
status reporting, steering committee facilitation & management - Stakeholder
management & communication - PMO
compliance
be successful in this role, and contribute to the organisation’s success, you
will need to be a hands-on, responsive problem solver with the following core
skills:
- Strong
written and verbal communication and negotiation skills - Ability
to effectively communicate to technical and non-technical staff at all
levels of the organisation. - Previous
experience writing technical documentation and user guides - Detail
oriented, ability to multi-task, plan, and execute multiple concurrent
activities and priorities. - Outstanding
analytical, observation and organisational skills - Excellent
troubleshooting and problem solving abilities - Possess
management and leadership qualities
you feel you meet our selected criteria and are looking to join a leading
Project Management Consultancy then please submit your resume.
Reference number: BH
www.pm-partners.com.au
Level 2, Bank of NSW House
228 Pitt Street, SYDNEY NSW 2000
ABN: 13 084 197 795