Primary Focus
The primary focus of this role is to provide
facilitation and analysis services to an assigned Liquids Pipelines business
area, synthesizing information and eliciting the actual needs of stakeholders,
not simply their expressed desires.
facilitation and analysis services to an assigned Liquids Pipelines business
area, synthesizing information and eliciting the actual needs of stakeholders,
not simply their expressed desires.
The Senior Business Analyst plays a key role in
understanding and ensuring that the solutions delivered by IT implementation
experts align with the needs of stakeholders.
understanding and ensuring that the solutions delivered by IT implementation
experts align with the needs of stakeholders.
Responsibilities
Typically, a senior business analyst takes on more
complex, high profile initiatives acting as a consultant for internal
stakeholders. They are responsible for maintaining a deep awareness of how a
business area works and helping the stakeholders explore solution options to
more effectively execute on their roles.
complex, high profile initiatives acting as a consultant for internal
stakeholders. They are responsible for maintaining a deep awareness of how a
business area works and helping the stakeholders explore solution options to
more effectively execute on their roles.
Among the many activities that business analysts
perform are:
perform are:
- understanding client problems and goals;
- analyzing needs and solutions;
- translating elicitation results into
requirements; - strategizing;
- driving change; and
- facilitating stakeholder collaboration.
The key characteristics of a senior business analyst
include:
include:
- Breadth and depth of knowledge, and experience,
in business analysis techniques used to elicit, analyze and communicate
requirements; - Experience working on multiple initiative /
project types in multiple business areas; - Intelligent business analysis work plan
development identifying the tasks, deliverables and stakeholder time
estimates needed for an initiative; - Strategic thinking, ensuring initiatives align
with organizational goals and meets organizational needs; - Acting as an advisor ensuring solutions of value
are delivered to business clients; - Curiosity with the ability to learn new domains
in sufficient detail to communicate effectively with subject matter
experts; and - Strong sense of initiative.
Knowledge
Has a good working knowledge of business analysis in
each of the Business Analysis Body of Knowledge (BABOK®) knowledge
areas.
each of the Business Analysis Body of Knowledge (BABOK®) knowledge
areas.
Uses the widest variety of business analysis
techniques, as outlined in the BABOK®, and self corrects when
discovering the technique is not the correct one for the context and situation.
techniques, as outlined in the BABOK®, and self corrects when
discovering the technique is not the correct one for the context and situation.
Supervision & Mentoring
- Able to perform without close supervision,
possessing the planning skills required to deal with complex issues, or
resolve conflicting priorities; - Mentors others in learning and practicing
competencies; and - Provides peer feedback to other business
analysts.
Underlying Performance Competencies
Analytical Thinking and Problem Solving
- Thinking creatively and helping others to apply
creative thinking in order to generate new ideas, approaches and
alternatives to problem solving and opportunities - Ensuring that the underlying root causes of a
problem is understood by all stakeholders and that solution options
address that root cause - Understanding, holistically, how people,
processes and technology interact
Behavioral Characteristics
- Demonstrating the skills and behaviors that earn
the trust and respect of stakeholders by consistently acting in an ethical
manner, completing tasks on time and to expectations, efficiently
delivering quality results, and demonstrating adaptability to changing
needs and circumstances. - Establishing credibility by ensuring that
business analysis efforts meet the needs of the business
Business Knowledge
- Fundamental business acumen and understanding of
business principles and best practices - Understanding of current industry practices and
activities - Understanding of organizational management
structure and business architecture
Communication Skills
- Active listening and interpretation skills
- Effective written communication demonstrating a
strong grasp of grammar and style, and an understanding of the terms which
will be understood by the audience. - Adapting communication styles and techniques to
the knowledge level and communication styles of recipients
Interaction Skills
- Ability to relate, cooperate and communicate with
stakeholders at all levels within the organization. - Facilitation of stakeholder communication,
encouraging comprehension of solution value and promoting stakeholder
support for proposed changes. - Understanding the individual motives, needs, and
capabilities of each stakeholder and how those can be effectively
channeled
Business Analysis Tools and Technology
- Knowledge of office productivity tools and
technology to organize, dissect, manipulate, understand, and communicate
information clearly - The ability to determine the appropriate tools to
use to best communicate with, and meet, stakeholder needs - Understanding of and ability to use the major
features of Blueprint Requirements Definition and Management software.
Deliverables
The Senior Business Analyst is:
- Accountable for the delivery of business analyst
artifacts that contribute to the overall success of service and project
delivery as defined by the LPIT Scorecard; and - Contributes to positive business sentiment by
understanding and documenting business capabilities and needs for
translation into technical solutions.
They are responsible for the creation of a variety of
artifacts including, but not limited to:
artifacts including, but not limited to:
Business Understanding
- Business Needs Assessment
- Concept Document
- Business Case
- Value Risk Assessment
- Capability Assessment
Work Planning
- Business Analysis Work Plan
- Communication Plan
Solution Definition
- Statement of Work
- Business Requirements Package
- Use Cases
Solution Evaluation
- Solution Acceptance & Evaluation Criteria
Qualifications
Education/Certification
- College or University degree in Computer Science
or Management Information Systems
Years of Experience
- 4+ years of progressive experience in the
delivery and management of information systems within medium to large
companies.
Technical and Business Knowledge
Organizational and Communication Skills
Salary will be commensurate with qualifications and
experience.
experience.
Other Information
If you are interested in this exciting opportunity,
please apply online through our website at www.enbridge.com in complete
confidence before March 18, 2015, 12 midnight Eastern Time, quoting JO # 26779.
please apply online through our website at www.enbridge.com in complete
confidence before March 18, 2015, 12 midnight Eastern Time, quoting JO # 26779.
Only candidates being considered for interviews will
be contacted.
be contacted.
Enbridge is a global leader in the safe and reliable
delivery of energy in North America. We are proud to be recognized as one of
the Ten Best Companies to Work For and as one of the Global 100 Most
Sustainable Corporations in the World for 2015.
delivery of energy in North America. We are proud to be recognized as one of
the Ten Best Companies to Work For and as one of the Global 100 Most
Sustainable Corporations in the World for 2015.
Enbridge is an equal opportunity employer.
Final candidates for this position will be required to
undergo a security screening, including a criminal records check.
undergo a security screening, including a criminal records check.