Assistant, Client Support
Organization: EnviroCentre http://www.envirocentre.ca
Location: Ottawa, Ontario
Note that this is a customer service position and customer service
experience is required.
EnviroCentre offers a range of residential energy programs, products
and services to tenants and homeowners.
The Assistant, Client Support will work as part of a team and support
the delivery of energy programs by providing exceptional customer
service to energy program clients. The Assistant, Client Support also
assists with tasks ranging from administrative tasks, data collection
and entry, research, and supporting proposal writing and reporting.
Job Duties:
• Provides client support services for energy programs.
• Assists with administrative tasks related to energy programs.
• Assists with energy program reporting requirements.
• Compiles and enters data related to energy programs.
• Participates in internal EnviroCentre committees and activities
which support broader organizational objectives.
• Works in accordance with applicable health and safety legislation,
policies and procedures
• Other duties as required.
Job Requirements (Education, Experience, Skills and Knowledge):
• Post-secondary education in a related field or equivalent
professional experience.
• Minimum of 1 year professional and/or volunteer experience
• Strong verbal and written communication skills
• Excellent time management skills
• Experience with Microsoft Office essential
• Bilingualism a strong asset
• A general understanding of sustainability and environmental issues.
Competencies:
• Ability to work independently and be self-directed.
• Strong verbal, written and interpersonal communication skills as
well as the ability to work within a team.
• Ability to focus on client service and excellence.
Working Conditions:
• Office environment with frequent computer use.
• Requires significant time on the telephone.
Compensation: $35,450 – $45,450 (commensurate on experience)
Term: 1 year contract position (there is potential for continued
employment within the organization as we look to build long-term
capacity)
Closing Date: Friday, February 6, 2015 at 5:00 pm EST
Please submit both resume and cover letter by email to:
erika.mayer@envirocentre.ca
We thank all those that apply, however, only those candidates that are
short-listed for interviews will be contacted