temporary)
Organization: Bruce Trail Conservancy http://brucetrail.org
Location: Hamilton/Dundas, Ontario
The Bruce Trail Conservancy (BTC) is seeking a positive, organized
individual to provide support to the BTC’s Membership Program for 10
weeks over the winter season.
Reporting to the BTC Director of M
arketing & Communications, the
Membership Assistant is responsible for providing administrative and
member-service support at the BTC head office in Hamilton, Ontario.
This is a 10-week, part-time contract position beginning the week of
December 8, 2014, ending the week of February 9, 2015.
Key Responsibilities:
• Entering and updating member/donor information in the BTC database
(Sage FR100).
• Administering the Automatic Membership Renewal program including
processing renewals, issuing tax receipts, following up with members
regarding expired cards or declined payments, and setting up new
enrollments.
• Attending to membership inquiries by phone and/or email.
• Assisting with processing and mailing of year-end donations and gifts.
• Working within a team environment and communicating effectively with
staff and volunteers.
• Other duties as required.
Qualifications & Skills:
• Level of Education: some post-secondary
• Experience in customer service, office administration
• Proven ability to maintain a high level of customer service and
consistently convey a pleasant and professional manner in person, on
the phone, and by email
• Strong computer literacy and proficient in the use of Microsoft
Office software. Familiarity with databases an asset.
• Strong communication and interpersonal skills; ability to interact
and deal effectively with a wide range of individuals
• Ability to work independently and be an effective self-motivator
• Excellent attention to detail, good judgement and problem-solving skills
Commitment:
• 15 hours / week (2 days at 7.5 hours/day) for 10 weeks starting week
of Dec. 8, 2014
Salary: $14.00 / hr
To Apply:
Please submit a cover letter and resume via e-mail, by 4:30 pm on
Monday Dec. 8, 2014 to:
Laura Tuohy, Membership Coordinator
The Bruce Trail Conservancy
Ltuohy@brucetrail.org
We thank all applicants for their interest; however only those
selected for an interview will be contacted. No phone calls please.