RwandaOnline (ROL), Business Development Manager Job Vacancy in Rwanda

zens to access all
services.

• – Develop and initiate a comprehensive and
  strategic business development plan for the roll-out, usage and adoption
  of the e-gov platform, including but not limited to:

• – Manage the agency model for service delivery to
  all access points; ·        
  Manage the relationship with the call center management;

• – Identify and develop third party relationships
  with developers

• – Identify key planning and training issues;

• – Identify relationship constraints between the
  back office and call center, and develop solutions;

• – Develop and manage protocols for customer
  relations (call center, agency model and government users in the back
  office.)

• – Budget and monitor expenses for the Business
  Development department;

• – Create, motivate and engage the business
  development team to deliver on target

• – Maintain a knowledge of industry and regulatory
  changes            

• – Minimum five years of related experience;

• – Master’s degree in a relevant field from a
  recognized university (additional three years’ work experience also
  accepted);

• – Extensive knowledge of business development within
  rural Rwandan and/or regional settings;

• – Understanding of the IT industry, especially
  within the Rwandan context;
  ·         Excellent writing skills
  

• – Ability to work under tight deadlines

• – Fluency in English  

• – Experience in conflict resolution and mediation
  

• – Experience working with the Government of
  Rwanda

• – Experience in eGovernment

• – Business Proficiency in Kinyarwanda