Arik Air Call Center Agents Jobs Vacancies in Nigeria

Arik Air is West and Central
Africa’s largest airline operating a domestic, regional and international
flight network.

Arik Air is West-Africa’s leading airline operating a domestic, regional and
international flight network. We operate mainly from two hubs at Murtala
Mohammed International Airport, Lagos and Nnamdi Azikiwe International Airport,
Abuja. Arik Air’s head office is the Arik Air Aviation Center on the grounds of
Murtala Muhammed International Airport in Ikeja, Lagos State.


Arik Air is recruiting to fill the vacant position of:
Position: Call Center Agent
Location: 
Lagos


Job Description

The Call Center Agent will be part of the Call Center team in Lagos

Job description

Main Roles
  • The job
    done by the call centre agent includes answering of both inbound and
    outbound calls.
  • Making
    of outbound calls to customers regarding flight disruptions and new
    changes.
  • A call
    centre agent must be proactive in responding and handling to different
    queries of the customers.
  • Must be
    passionate and willing to listen, respond and follow up in service
    delivery.
  • He or
    she must be fully aware of the company’s policies and procedures of
    products and services. 

Basic Requirements
  • Applicant
    must not be more than 27 years of age
  • A
    degree holder or its equivalent from a reputable institution
  • Call
    center experience
  • Must be
    able to speak English (any other international language will be an added
    advantage)
  • Must be
    computer literate 

How to Apply

All qualified candidates should
Click here to apply online 

Note: 
Anybody
with medical issues as to the use of head phones should please notify the
management before the date of interview

Application Deadline 7th
February, 2014

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