Position : Station Manager-
Bujumbura
Department: Operations
Section: Operations
Reporting: General Manager
Operations
Key tasks:
– Contribute to the definition and development of Rwandair products portfolio
particularly Airport services;
– Apply company standards and country´s laws for smooth and safe operations;
– Ensure cost effective service delivery within agreed scope and standards;
– Ensure staff levels and shift patterns are optimized;
– Ensure a safe and secure environment in compliance with relevant legislative
/industry requirement;
– To ensure qualified/ and competent staff are placed through the stations;
– Routine monitoring of safety and quality critical activities within
passengers and ramp operations;
– Ensure compliance to the standards, procedures and processes of the operation
– Education and Experience
– University Degree with a minimum of 5 years experience in Commercial
Operations / the Travel Industry of which a min. of 5 years at a senior level
with a proven track record.
– Experienced planning and managing extensive human and materiel resources.
– Experienced delivering service in demanding consumer perishable environment
– Customer service experience hospitality/airline industry
– Knowledge, Skills and Abilities
– Knowledge of airport services and cargo operations.
– Commercial acumen with an overall knowledge of airline operations.
– An excellent command of the English language (written and verbal) is
essential.
– Financial awareness.
– Process oriented
– Knowledge of IATA recommendations to airlines / travel agencies for selling
in the market.
How to apply:
– An application letter addressed to General Manager -Human Resources
– Recent and detailed curriculum vitae
– Relevant certificates
– A photocopy of the national identity card
– Two passport photos
– Three current referees
The deadline for submitting
application documents is 26th March 2013 at 4 pm local time at the front desk
of our head office located at Kigali International Airport, Top Floor building.
General Manager- Human Resources
RwandAir
Kigali International Airport – Main Terminal Building (Top Floor)
Box 7275 Kigali – Rwanda
Only shortlisted candidates will be contacted.
Note: RwandAir is an equal opportunity employer.
