Scope International (M) Sdn. Bhd. Credit Management Officer/Telecollector Job Vacancy in Selangor – Petaling Jaya

Scope International (M) Sdn. Bhd. is a wholly owned subsidiary of Standard Chartered Bank UK. The Standard Chartered Group is focused on the established and emerging markets of Asia, Africa, the Middle East, the sub-continent and Latin America

Credit Management Officer/Telecollector
Selangor – Petaling Jaya

Responsibility
• Call and cover all assigned accounts as per collection strategy
• Ensure effective tele-calling to restrict forward flows by collecting the total due amount
• Comply fully with scripts, call pitch & strategy
• Abide to the do’s and don’ts of collection
• Keep the work area clean
• Escalate / recommend field referrals to minimise risk
• Timely escalation of high risk accounts to Unit Manager
• Review of accounts to cancel potential delinquent accounts
• Ensure complete collection follow-up trails on CACS
• Ensure update of database for cardholders change of addresses, telephone nos. and other appropriate information relevant to collection follow-up
• Exercise judgement while waiving fees / interest

Requirement
• Candidate must possess at least a Primary/Secondary School/SPM/”O” Level, Higher Secondary/STPM/”A” Level/Pre-U, Professional Certificate, any field.
• Required language(s): Chinese, English
• At least 1 year(s) of working experience in the related field is required for this position.
• Applicants must be willing to work in Petaling Jaya.
• Preferably Junior Executives specializing in Banking/Financial Services or equivalent.
• 11 Full-Time positions available.

Interested candidates are encouraged to apply online or e-mail your application to
KL-GSSC.Recruitment@my.standardchartered.com

Only short listed candidates will be notified.
All applications will be treated strictly private and confidential.

Application deadline on 09-12-11.

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