Job Title: CRES Manager, Asset & Facilities Management
Job ID: 307251
Job Function: CRES
Location: Kenya – SCB
Full/Part Time: Full-Time
Regular/Temporary: Permanent
Job Description
Reporting to the Area Head of Corporate Real Estate Services (CRES), the job holder will provide leadership to the country CRES team.
Key Roles & Responsibilities
General Country Management
• Deputize for the Head of CRES on Kenya CRES matters
• Provide oversight of CRES activity in country.
• Manage the performance and productivity of the CRES team
• Relay and implement instructions and initiatives from group and regional office.
• Conduct on-site assessments of risk management, facilities management, planned preventative maintenance, project delivery and performance in CRES activities across the board.
General Department Management
• Manage Country CRES team and provide technical support as necessary.
• Implement the Group/Regional structure (known as the Target Operating Model, or TOM) adapted for country circumstances.
• Approve business as usual operating costs within delegated authority.
• Take ownership of all premises issues in the country.
Stakeholder Management
• Act as the main interface between CRES and business units at country level in order to manage and lead real estate strategic planning.
• Contribute to the development of new business initiatives.
• Develop and agree country level service level agreements between CRES and the businesses.
Asset Management
• Working with the Country Head of CRES, ensure the alignment of CRES strategic plans to the business plans.
• Implement portfolio management metrics that illustrate the financial performance of the property assets.
• Implement models to link business and real estate strategy to forecast supply and demand for space and developing master and strategic plans for utilization and development potential of land and/or buildings with the bank’s property portfolio for the country.
• Undertake real estate due diligence reviews as and when required for potential new business acquisition.
• Assume overall responsibility for the effective implementation of the Global Portfolio Management System.
• Manage leases (and the associated risks) both where the bank is lessor and lessee.
• Ensure all other databases are properly populated in a timely way.
Project Management
• Work with CRES project manager to ensure the real estate strategies and plans are correctly delivered (acting as driver of timeliness, quality and cost management).
Facilities Management
• Manage planned preventative maintenance in accordance with group standards.
• Manage Life Cycle Replacement (LCR) plans in accordance with Group CRES guidelines
• Manage a help desk and/or reactive maintenance.
• Evaluate country sourcing (procurement) strategies and agree with Area Head.
• Manage CRES procurement and supply arrangements in cooperation with Global Sourcing.
Financial Management
• Ensure submission of country financial data by the due date.
• Understand and manage the financial implications of country CRES activity
• Identify ways to save costs while optimizing the delivery of CRES services.
• Create and submit an annual budget including contributing a life-cycle replacement / capital expenditure plan.
Team Management
• Develop the capabilities of the team including mentoring, training, replacing and hiring staff.
• Manage and improve team effectiveness and engagement.
Risk Management
• Manage risk databases (such as Phoenix, ensuring risks are identified, logged, risk rated and action taken to mitigate).
• Ensure submission of data as required by region or group.
• Ensure management of Key Control Standards and Self Assessments.
• Review and ensure security management from “hard” issues such as CCTV and guarding to “soft” issues such as the presentation and behaviour of guards.
• Ensure country team compliance with all legislative requirements.
Qualifications & Skills
• A Real Estate Professional with a minimum a B.A in Land Economics or B.A in Building Economics or their equivalent. Facilities Management certification will be an added advantage.
• Extensive Facilities management experience gained in a “blue chip” corporate environment.
• A strong can-do service oriented personality
• Strategic thinker combined with a high degree of pragmatism.
• Excellent leadership skills and team management experience.
• Experience of successfully managing and delivering multiple services to internal and external stakeholders.
• Excellent interpersonal and communication skills
• Ability to adapt proactively to customer requirements.
• Budgetary control and financial management experience.
• Skilled at swift problem identification, prevention and resolution.
• Using initiative to review continuously and improve services.
Diversity & Inclusion
Standard Chartered is committed to diversity and inclusion.
We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage.
By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.
How to apply
For more information on the following vacancies, please log onto our website;
www.standardchartered.com/careers/professional-hires