A leading luxury Tour and Travel company seeks to recruit a dynamic and self motivated individual to the position of Reservations Manager to be based in Nairobi.
Duties & Responsibilities
• Managing the day-to-day duties of the reservations team to ensure the highest level of performance.
• Ensuring competitive tour costing, quotations and pricing for accommodation and air.
• Ensuring proper management and preparation of client’s itineraries per their request.
• Coordination between Head Office and all other operations in East Africa, including local ground handling agents, and suppliers.
• Administering all the general booking needs of overseas travel groups.
• Product development and inspections of new properties.
• Flight bookings and confirmations.
• Charter flight manifesting / roll briefings and supervision and also flight handling
• Bookings, reservations & ticketing for domestic and international flights.
• Overseeing proper invoicing and accounting of files.
• Customer care services to clients, agents and suppliers as required.
Requirements
• A degree in Tours & Travel or Business Administration.
• Minimum 5 years management experience in tour/travel or hospitality industry at the luxury level.
• Excellent knowledge of luxury properties throughout East Africa.
• Outstanding leadership, planning and negotiation skills.
• Strong manager who is ready to work long hours and can handle high working pressure.
• Excellent computer skills with good knowledge of Granite reservations system.
• Excellent communication skills.
If you meet the above requirements, please send your application and a detailed CV to
DNA/1033
P.O. Box 49010, GPO
00100-Nairobi
not later than 22nd July 2011