STATS ChipPAC Ltd. (“STATS ChipPAC” – NNM: STTS and SGX-ST: STATSChP) is a leading service provider of semiconductor packaging design, assembly, test and distribution solutions. A trusted partner and supplier to leading semiconductor companies worldwide, STATS ChipPAC’s value proposition is total solutions of fully integrated, multi-site, end-to-end assembly and testing solutions that bring products to market and volume faster. STATS ChipPAC is a leader in mixed signal testing and advanced packaging technology for semiconductors used in diverse end market applications including communications, power, digital consumer and computing. And driving our competitive edge are today’s global talents. We hold high regard for their diversity, engineering skill-sets, and research and development know-how. For exciting opportunities to work amongst the best in the industry, STATS ChipPAC is where you should be.
Business Planner
Job Description
• To provide customer service support to Customer through cross-functional support team and also to ensure daily shipment commitments and requirements are fulfilled
• Communicate customer’s expectations and goals to factory support groups Review Original Schedule Date (OSD) and Cycle-Time (CT) performance reports
• Understand logistic issues and constraints to communicate de-commits effectively to the customer Request customers for additional hardware i.e. probe card, load board, socket to meet production starts and ship commitments for immediate month
• Work with customers on die visibility, pull in die to fulfill and exceed forecasted loading
• Responsible for planning and scheduling activity function of the specific business account
• Drive Customer Service Index to improve operational indices for customers.
• Purchase Order Management. Acknowledge purchase orders within 24 hours, cancel redundant purchase orders and ensure correct shipping address. Ensure there is always an active purchase order.
• Drop shipment pick list and manual process traveler.
• Assist Account Manager with customer’s material liability (EXOB – Excess and Obsolescence)
• Ensure production and service billings and invoiced promptly with minimal debit / credit notes.
• Perform detailed resource planning to support daily, weekly and monthly plan based on latest Forecast Plan.
• Provide daily loading plan to meet daily and weekly plan. Liaise with Shipping on inbound/outbound requests.
• To meet Original Schedule Date (OSD). Highlight volume trend and constraints to management.
• Integrate customer order to daily manufacturing loading with manufacturing to meet output.
• React to recover and drive operations to prevent similar issue from re-occurring.
• Integrate part planning of customer orders to daily manufacturing loading.
• Inventory and shipment awareness.
• Measure and analyze process cycletime performance and deviation including door-to-door cycletime performance.
• Identify root cause of cycle-time variation and drive for effective corrective actions.
• Work with Purchasing Team on material upsides requirement and ensure upsides committed
• Work with Product Engineering. QA on various Products offload
• Any other ad-hoc assignment from Supervisor.
Requirements
• Diploma or Degree graduate in any discipline with min 3 years of working experience in sub-contractor environment preferred.
• Strong logistics background.
• Preferably experienced in the area of Customer Service in manufacturing environment.
• Good interpersonal and communication skills.
• Possess problem solving capability.
• Basic computer knowledge required.
Interested applicants please submit your resume to chris.ng@statschippac.com
