At arvato digital services, we provide a comprehensive range of services and solutions and business process outsourcing to our global business partners in the IT/high-tech, games, video and audio sectors. We are a leading provider of integrated solutions to create value for our customers and ensure that they are well-equipped for the challenges of their markets. Together with arvato print, arvato systems and arvato services, we are a part of arvato AG, the internationally networked media and communication service provider. arvato AG is a division of Bertelsmann AG, headquartered in Gütersloh, Germany. Bertelsmann is one of the world’s largest media and services companies holding leading positions in television, books, magazines and services. Bertelsmann is a privately owned business started in 1835 and now employs more than 100,000 employees in more than 30 countries.
Collection Analyst x 4 positions
Responsibilities: Requirements:
• Ensure various prompt payment and timely submission of foreign tax certificates to MRS and perform detailed account reconciliation as needed to resolve and bring about closure on any and all disputed receivables. This includes demonstrating familiarity with all transactions/adjustments posted to customers account.
• Prepare account adjustments as needed within financial deadlines.
• Perform “collections” account management with customer, obtaining timely payments from customers within prescribed payment terms to maximize cash flow, reduce DSO and minimize delinquency. This includes calling on, emailing, faxing, or other communications requesting payment and resolving disputed transactions with customers.
• Research and resolve customer account problems promptly. Perform detailed account reconciliation from customers perspective as needed. Negotiate payment on undisputed past due accounts, engaging senior Operations and Financial managers of customer.
• Monitor all accounts for possible bad debt write off. Communicate weekly status of account problems to subsidiary controllers, sales account managers, and regional controllers.
• Evaluate and make credit hold recommendations to Sales, Controllers and Credit Manager. Execute credit holds when warranted, coordinating efforts of Credit Team, Account Specialists, Sales Account Managers, and Partner Account Managers.
• Supports supervisors and team to achieve all prescribed KPI targets
Requirements:
• Diploma/ Degree in Accounting/Finance/Commerce/Business is preferred
• Minimum one year experience in collection.
• Experience with egional collection experience an advantage
• SAP and SOX compliance knowledge
• Exposures to AR collection and withholding tax issues within APAC regions an advantage
• Working knowledge of MS Dynamics Apapta is an advantage
Please send your updated resume to benjamin.tea@bertelsmann.de
