Job Title: ICT ManagerReports to: Director Operations
Key Responsibilities
• Develop ICT Structure to deliver services effectively within the hotel environment
• Manage ICT officers to support business systems and customer requests
• Establish contracts with vendors to support infrastructure and software 24×7
• Ensure that all Microsoft BackOffice Applications function optimally
• Establish a helpdesk system for capturing user requests and resolving them in a timely manner
• Develop and implement disaster recovery for servers and business applications
• Manage various ICT Centric projects across the organization to deliver objectives on time and within budget
• Advice management on the best way to leverage technology in order to maximize profits
Qualifications
• Degree in computer science, electrical engineering or other relevant course MCITP or CCNA
• At least three years working in similar capacity in a busy ICT environment
• Familiar with helpdesk automation tools
• Previous experience in the hospitality industry will be an added advantage
Personal Attributes & Competencies
• Self driven and innovative
• An attitude of problem solving
• Excellent written and verbal communication skills
• A person of high personal integrity
• Strong organizational skills
• Attention to detail
Apply to:-
Sportsview Hotel, Kasarani
Human Resource Manager
P.O Box 74194,00200,
Nairobi
Or sales@sportsviewhotel.com
